As part of ganeshcrafts mission to provide first class service we offer our customers a 100% Satisfaction Guarantee.

If your order does not arrive or is damaged during shipment, ganeshcrafts will replace your order or if we are unable to reship the order we will issue a full refund. In instances where your order is shipped in multiple packages and you only receive part of the order, ganeshcrafts will issue a credit for the full amount and then charge your credit card for the portion of the order you received.

Please allow 30 business days after the order was shipped for your order to arrive. If after 30 days you have still not received your order, or if you have been notified that your order is being held up for any reason, or been notified the order was returned to, please send a ticket from the Support Page of our website or request a refund by contacting our Customer Service Department and we will promptly take care of your request.

For questions about your order or the transaction, please contact us via email or call us at (307)-206-4369.